# Customer service representative salary by state

Canonical citation: Wages.fyi — https://wages.fyi/salary-reports/customer-service-representatives-43-4051-00

Period: May 2025. Native unit: USD/year. Source occupation group: Customer Service Representatives.

United States median: $44,770. 51 retained state/DC markets.

These are occupational wage distributions across experience levels, not employer base salaries, individual packages or complete total compensation. Rankings exclude bounded/unavailable medians. Ties share a rank. No cost-of-living adjustment or 2026 projection.

| State / DC | Median | 25th percentile | 75th percentile |
| --- | ---: | ---: | ---: |
| Washington | $50,330 | $44,780 | $61,330 |
| California | $49,560 | $44,200 | $61,510 |
| Massachusetts | $49,120 | $41,500 | $61,090 |
| Minnesota | $48,800 | $41,330 | $59,810 |
| District of Columbia | $48,250 | $40,400 | $62,560 |
| Delaware | $48,190 | $39,310 | $59,910 |
| Connecticut | $48,090 | $40,460 | $60,010 |
| New York | $48,000 | $40,360 | $60,280 |
| New Jersey | $47,740 | $39,410 | $59,070 |
| Rhode Island | $47,550 | $41,600 | $57,530 |
| Colorado | $47,540 | $40,380 | $57,420 |
| Vermont | $47,500 | $40,630 | $58,340 |
| Oregon | $47,450 | $41,360 | $55,660 |
| New Hampshire | $47,300 | $38,040 | $58,310 |
| Maine | $47,160 | $38,340 | $51,420 |
| Wisconsin | $46,970 | $38,780 | $56,600 |
| Illinois | $46,130 | $37,680 | $58,050 |
| Iowa | $46,090 | $37,880 | $54,880 |
| Arizona | $45,690 | $37,880 | $51,610 |
| Hawaii | $45,650 | $38,120 | $51,620 |
| Ohio | $45,610 | $37,440 | $52,510 |
| Montana | $45,290 | $39,500 | $50,120 |
| Alaska | $45,150 | $38,560 | $52,730 |
| North Dakota | $44,670 | $38,580 | $54,060 |
| Pennsylvania | $44,630 | $36,760 | $51,750 |
| Missouri | $44,190 | $36,480 | $51,040 |
| Michigan | $43,950 | $36,150 | $50,060 |
| Nebraska | $43,940 | $37,250 | $49,810 |
| Idaho | $43,200 | $36,110 | $49,340 |
| Indiana | $43,140 | $36,090 | $50,320 |
| Utah | $43,140 | $37,120 | $49,370 |
| Maryland | $42,830 | $36,430 | $50,490 |
| Tennessee | $42,830 | $36,130 | $48,670 |
| Virginia | $42,730 | $35,940 | $49,940 |
| Wyoming | $42,340 | $36,610 | $49,130 |
| South Dakota | $40,650 | $36,470 | $48,290 |
| Nevada | $40,560 | $35,740 | $47,390 |
| Florida | $40,440 | $36,400 | $47,860 |
| Texas | $40,420 | $35,420 | $48,300 |
| Kansas | $40,320 | $34,860 | $48,410 |
| North Carolina | $40,240 | $34,960 | $48,590 |
| Georgia | $39,630 | $34,460 | $48,120 |
| New Mexico | $39,030 | $35,890 | $47,070 |
| South Carolina | $38,860 | $34,940 | $47,090 |
| Kentucky | $38,700 | $35,290 | $47,800 |
| Oklahoma | $38,650 | $34,400 | $46,920 |
| West Virginia | $38,430 | $34,440 | $48,500 |
| Alabama | $38,400 | $34,370 | $46,500 |
| Arkansas | $37,840 | $33,830 | $46,630 |
| Louisiana | $37,330 | $31,960 | $44,770 |
| Mississippi | $36,380 | $31,520 | $44,510 |

Full native-unit data with qualifiers and source URLs: https://wages.fyi/salary-reports/customer-service-representatives-43-4051-00/data.csv

Official reference: https://www.onetonline.org/link/localwages/43-4051.00. BLS Occupational Employment and Wage Statistics, distributed through O*NET OnLine.