Office and Administrative Support

Eligibility Interviewers, Government Programs

Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.

MAY 2025 · OCCUPATIONAL WAGES

A wage reference for United States.

Published wage percentiles describe a distribution within the source occupation group. They provide context for a career decision; employer packages and job offers have their own terms.

Source wage group: Eligibility Interviewers, Government Programs

This wage group may include multiple detailed occupations. The figures are for the source group, which may be broader than Eligibility Interviewers, Government Programs. They are not an exact-title, employer, experience or seniority match.

May 2025 · USD · United States. Annual and hourly figures are shown only when the source publishes them; neither is calculated from the other.

U.S. Bureau of Labor Statistics occupational wage data, distributed through the O*NET® OnLine service.

Median annual wage$54,210USD per year · Published 50th percentile
Median hourly wage$26.06USD per hour · Published 50th percentile

Annual wage thresholds

USD per year

Hourly wage thresholds

USD per hour

Published occupational wage percentiles · United States · May 2025
PercentileAnnual wage (USD/year)Hourly wage (USD/hour)
10th$38,900$18.70
25th$45,910$22.07
50th · Median$54,210$26.06
75th$63,610$30.58
90th$74,690$35.91

“≥” means at least the published amount; “≤” means at most that amount. These are bounds, not exact values. “Not published” means the source did not provide that figure. Occupational wages follow the source definition and do not establish an employer’s base salary, equity or total compensation.

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THE WORK BEHIND THE TITLE

What this career involves.

Occupation definitions describe common work. Responsibilities and requirements vary by employer and specific job.

Selected title examples

Authorization SpecialistBenefits Program Tech (Benefits Program Technician)Business and Employment SpecialistBusiness Employment SpecialistCase CoordinatorCase ManagerCase Technician (Case Tech)Cash Application ClerkClient Services Rep (Client Services Representative)Contact AgentContact OfficerContact Rep (Contact Representative)
Expand more title examples (48)
Credentialing SpecialistDisability CoordinatorDisability SpecialistEligibility and Occupancy InterviewerEligibility AssistantEligibility ClerkEligibility ConsultantEligibility ExaminerEligibility Services Representative (Eligibility Services Rep)Eligibility SpecialistEligibility TechnicianEligibility WorkerEmployment AdjudicatorEmployment and Claims AideEmployment SpecialistEnrollment AgentEnrollment CoordinatorEnrollment CounselorEnrollment ProviderEnrollment Representative (Enrollment Rep)Enrollment Services SpecialistEnrollment SpecialistEnrollment Support SpecialistFamily Independence Case ManagerGrants AdministratorGrants ManagerGrants OfficerHousing CounselorHousing SpecialistInsurance Authorization SpecialistInsurance Verification SpecialistIntake ClerkIntake SpecialistInterviewerJob Services ConsultantMedicaid Eligibility AdvisorPatient Resources and Reimbursement AgentPatient Services AssistantPlacement SecretaryPrior Authorization SpecialistProgram Eligibility SpecialistProgram SpecialistProvider Enrollment SpecialistPublic Housing InterviewerReferral SpecialistRehabilitation Clerk (Rehab Clerk)Rehabilitation Inspector (Rehab Inspector)Social Case Worker

Typical tasks

  • Compute and authorize amounts of assistance for programs, such as grants, monetary payments, and food stamps.
  • Keep records of assigned cases, and prepare required reports.
  • Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.
  • Interview and investigate applicants for public assistance to gather information pertinent to their applications.
  • Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.
  • Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.
Expand more tasks (11)
  • Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.
  • Check with employers or other references to verify answers and obtain further information.
  • Answer applicants' questions about benefits and claim procedures.
  • Provide social workers with pertinent information gathered during applicant interviews.
  • Refer applicants to job openings or to interviews with other staff, in accordance with administrative guidelines or office procedures.
  • Schedule benefits claimants for adjudication interviews to address questions of eligibility.
  • Provide applicants with assistance in completing application forms, such as those for job referrals or unemployment compensation claims.
  • Prepare applications and forms for applicants for such purposes as school enrollment, employment, and medical services.
  • Investigate claimants for the possibility of fraud or abuse.
  • Conduct annual, interim, and special housing reviews and home visits to ensure conformance to regulations.
  • Monitor the payments of benefits throughout the duration of a claim.

Skills used in this work

Speaking
Talking to others to convey information effectively.
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
Writing
Communicating effectively in writing as appropriate for the needs of the audience.
Service Orientation
Actively looking for ways to help people.
Expand more skills (29)
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Judgment and Decision Making
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Active Learning
Understanding the implications of new information for both current and future problem-solving and decision-making.
Complex Problem Solving
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Coordination
Adjusting actions in relation to others' actions.
Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Negotiation
Bringing others together and trying to reconcile differences.
Time Management
Managing one's own time and the time of others.
Persuasion
Persuading others to change their minds or behavior.
Learning Strategies
Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Management of Personnel Resources
Motivating, developing, and directing people as they work, identifying the best people for the job.
Mathematics
Using mathematics to solve problems.
Systems Evaluation
Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Instructing
Teaching others how to do something.
Systems Analysis
Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Operations Monitoring
Watching gauges, dials, or other indicators to make sure a machine is working properly.
Programming
Writing computer programs for various purposes.
Science
Using scientific rules and methods to solve problems.
Technology Design
Generating or adapting equipment and technology to serve user needs.
Management of Financial Resources
Determining how money will be spent to get the work done, and accounting for these expenditures.
Equipment Maintenance
Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
Equipment Selection
Determining the kind of tools and equipment needed to do a job.
Installation
Installing equipment, machines, wiring, or programs to meet specifications.
Management of Material Resources
Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Operation and Control
Controlling operations of equipment or systems.
Operations Analysis
Analyzing needs and product requirements to create a design.
Quality Control Analysis
Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
Repairing
Repairing machines or systems using the needed tools.
Troubleshooting
Determining causes of operating errors and deciding what to do about it.
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Sources and citation.

Cite this page: Wages.fyi, “Eligibility Interviewers, Government Programs career and wage guide.” Link to this Wages.fyi page

This page includes information from the O*NET® 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. Wages.fyi has selected and organized this information and added wage navigation and explanations. USDOL/ETA has not approved, endorsed, or tested these modifications. Database license and attribution requirements.

Official occupation profile · Official wage reference . Wage reference: U.S. Bureau of Labor Statistics May 2025 Occupational Employment and Wage Statistics, distributed through the O*NET® OnLine service. Source data and publication dates can differ from the date this page is accessed.