Ushers, Lobby Attendants, and Ticket Takers
Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.
A wage reference for United States.
Published wage percentiles describe a distribution within the source occupation group. They provide context for a career decision; employer packages and job offers have their own terms.
This wage group may include multiple detailed occupations. The figures are for the source group, which may be broader than Ushers, Lobby Attendants, and Ticket Takers. They are not an exact-title, employer, experience or seniority match.
May 2025 · USD · United States. Annual and hourly figures are shown only when the source publishes them; neither is calculated from the other.
U.S. Bureau of Labor Statistics occupational wage data, distributed through the O*NET® OnLine service.
Annual wage thresholds
USD per year
Hourly wage thresholds
USD per hour
| Percentile | Annual wage (USD/year) | Hourly wage (USD/hour) |
|---|---|---|
| 10th | $23,560 | $11.33 |
| 25th | $28,310 | $13.61 |
| 50th · Median | $32,910 | $15.82 |
| 75th | $36,940 | $17.76 |
| 90th | $42,470 | $20.42 |
“≥” means at least the published amount; “≤” means at most that amount. These are bounds, not exact values. “Not published” means the source did not provide that figure. Occupational wages follow the source definition and do not establish an employer’s base salary, equity or total compensation.
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What this career involves.
Occupation definitions describe common work. Responsibilities and requirements vary by employer and specific job.
Selected title examples
Expand more title examples (20)
Typical tasks
- Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
- Clean facilities.
- Provide assistance with patrons' special needs, such as helping those with wheelchairs.
- Maintain order and ensure adherence to safety rules.
- Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
- Refuse admittance to undesirable persons or persons without tickets or passes.
Expand more tasks (17)
- Guide patrons to exits or provide other instructions or assistance in case of emergency.
- Greet patrons attending entertainment events.
- Search for lost articles or for parents of lost children.
- Settle seating disputes or help solve other customer concerns.
- Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions.
- Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.
- Verify credentials of patrons desiring entrance into press box and permit only authorized persons to enter.
- Count and record number of tickets collected.
- Lead tours and answer visitors' questions about the exhibits.
- Manage inventory or sale of artist merchandise.
- Assist patrons in finding seats, lighting the way with flashlights, if necessary.
- Schedule or manage staff, such as volunteer usher corps.
- Page individuals wanted at the box office.
- Manage informational kiosks or displays of event signs or posters.
- Give door checks to patrons who are temporarily leaving establishments.
- Work with others to change advertising displays.
- Distribute programs to patrons.
Skills used in this work
- Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking
- Talking to others to convey information effectively.
- Coordination
- Adjusting actions in relation to others' actions.
- Service Orientation
- Actively looking for ways to help people.
- Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
- Complex Problem Solving
- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Expand more skills (29)
- Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Monitoring
- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Reading Comprehension
- Understanding written sentences and paragraphs in work-related documents.
- Active Learning
- Understanding the implications of new information for both current and future problem-solving and decision-making.
- Negotiation
- Bringing others together and trying to reconcile differences.
- Persuasion
- Persuading others to change their minds or behavior.
- Time Management
- Managing one's own time and the time of others.
- Instructing
- Teaching others how to do something.
- Judgment and Decision Making
- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Management of Personnel Resources
- Motivating, developing, and directing people as they work, identifying the best people for the job.
- Operations Monitoring
- Watching gauges, dials, or other indicators to make sure a machine is working properly.
- Systems Analysis
- Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- Systems Evaluation
- Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
- Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
- Learning Strategies
- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Operation and Control
- Controlling operations of equipment or systems.
- Mathematics
- Using mathematics to solve problems.
- Quality Control Analysis
- Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
- Troubleshooting
- Determining causes of operating errors and deciding what to do about it.
- Programming
- Writing computer programs for various purposes.
- Equipment Maintenance
- Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
- Equipment Selection
- Determining the kind of tools and equipment needed to do a job.
- Installation
- Installing equipment, machines, wiring, or programs to meet specifications.
- Management of Financial Resources
- Determining how money will be spent to get the work done, and accounting for these expenditures.
- Management of Material Resources
- Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
- Operations Analysis
- Analyzing needs and product requirements to create a design.
- Repairing
- Repairing machines or systems using the needed tools.
- Science
- Using scientific rules and methods to solve problems.
- Technology Design
- Generating or adapting equipment and technology to serve user needs.
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